Facilitation:
Are you planning an Important Meeting ?
Do you want to concentrate on the meeting ?
Will taking notes and clock-watching distract you ?
Do you want to get a lot done in a short time ?
Do you want everyone to participate fully ?
Do you want to avoid digression ?
Will you have time to document the output ?
A Meeting facilitator can help you with all this.
A facilitator will:
Plan the meeting with you:
Agree what you want to achieve.
Agree an agenda.
Plan a rough timetable.
Agree who will be there and understand their role.
Agree how and when you want the documented output.
Run the meeting on the day:
Help you keep to time.
Make sure everyone gets their say.
Stay impartial.
Keep to the point and capture digressions to deal with later.
Take notes, write flipcharts, populate spreadsheets.
Help your team with planning tools such as SWOT analysis, goal & objective-setting.
Ensure follow-on actions are agreed.
Document the output:
Over the few days after the meeting.
Microsoft Word, Excel, Powerpoint, as required.
Delivered to your email inbox for you to take further.
Special introductory offer:
£100 for the basic package, first booking.
Management Coaching
Your business will run more smoothly and your clients will be kept happy if your employees are also content. Good Management produces productive employees. I can work one to one with Managers, letting them explore what they naturally find easy or difficult about managing employees. I will help them to find alternative ways of approaching those areas which are difficult.
I can help conduct confidential employee surveys (are you brave enough ? I have done it with my own reportees in the past and it takes guts) and identify changes a Manager can make to improve things.
I have considerable experience in career planning, setting objectives, and conducting meaningful and useful appraisals, and can coach Managers through these techniques.
Does your business or organisation know in what direction it is heading ?
Does it have a vision, some objectives, and a strategy to achieve these ?
I'm not a business strategy expert, but I can help you get your thoughts and plans into a format commonly used by larger companies, so that you can use it to decide upon and prioritise your activities, and to communicate to your peers, management board and/or employees.
By doing this, your organisation will move together with a common goal, and everyone will know what their most important work items are.
Process Improvement
Once your business gets to more than about 5 employees, it's no longer good enough just to rely on talking to each other to know what's going on with your orders and clients. You need systems and processes: consistent ways of doing things to ensure that client orders are fulfilled in a quality and timely fashion.
If your office is not running smoothly, I can come and work with your team to find out exactly what is happening, and where things are going wrong. I can then work with your team to propose and put in place changes. I will write down what is agreed, and put checks in your organisation to make sure it continues when I have left. I will not use a sledgehammer to crack a nut - if it just means passing a piece of paper somewhere, I will not recommend an expensive software solution. I love simplicity if it does the job, but my attention to detail ensure that all holes are plugged.
This will reduce complaints between people or teams, and reduce or eliminate client complaints about the way you deliver your product or service.
Have you bought some software or a database, hoping it would solve a problem, and found that it doesn't, or nobody is using it ?
Chances are you forgot to put in a process to use the I.T.solution. I can help work out the process with your team, and put it in place for you.
Planning
If you're having trouble working out the steps needed to get from A to B, or just need someone to put your thoughts in order for you, I can help. If you want to try and put numbers around something which seems too subjective, to help you plan ahead or make a decision, I can help.
If you're not sure what to measure or count in your business to help you move forward, I can look at it objectively, make some proposals and help you.
If you can't decide whether you have enough people to do your work, or how much extra work you can do with the people you've got, I can help get you some estimations to make that decision.
